Some words from our clients
My 2 dogs have stayed in your suite several times. I check them constantly on the web cams and I am really pleased with your sevice. tHey are looked after wwll and you take thewm outside for a long time. I called to ask you to move their dog basket because I didn't like where it was. You immediatley responded just to have jack move it back to the same place. I feel so relaxed to leave my babies with you. See you gain in August with another addition
to the family!
- Barbara Hansla
We were a bit apprehensive in boarding our pets as they are treated as part of our family and they both know it ...and expect it! However, because we have a need to properly care for our pets when we are out of town for business or for personal travel, we decided to try your service instead of locating a "pet sitter service". The cleanliness and odor free facility, your very helpful personnel and the Internet camera lessen our concerns considerably. We watched the Internet camera several times throughout the day and night and saw both had settled down and were taking their stay in comfort.
Again thank you from all of us (Missey and Duncan included), for a very enjoyable visit. We will again use your service here in Jacksonville and at your other locations for both overnight and "daycare" when we have to leave our pets for an extended amount of time.
- Lana, Missey, Duncan and Stan
Your Gainesville facility is awesome! Our pup, Sid, loves to go there and has a great time making new friends. The staff is wonderful and we feel comfortable knowing he is in good hands. We just left him for 2 weeks, and they did a great job taking care of him. We would not dream of leaving him at any other place. You truly have the best pet care in Gainesville.
Thanks to the staff for all they do
- Becky Hite
Hi, my wife and I take our dog Shelby to the St. Augustine location for daycare several times a week.
Just wanted to compliment Wendy and the entire staff for the great job that they do. Shelby is like a child to us and I know that when she is at the St. Augustine Pet Paradise, not only will she have a great time, but she will also be in very capable hands!
They are all great and we sincerely appreciate it.
Very satisfied customers,
- James and Donna Volker
As a pilot, I have appreciated your extra efforts regarding the care of Jenny at your
JIA resort while we are traveling!
Thank you
- Roy Clarke
I used Pet Sitters for years, when work included alot of traveling, that changed and I haven't had the need till recently- with a new puppy! My Vet recommended Pet Paradise, and WOW! was I impressed, mostly with the staff. Over other kennels, they genuinely seem to love dogs!
As soon as we, me and HoneyPie, opened the door it felt right. After the first over night stay- I've been to some playdays (love Wacky Wednesdays!) for HoneyPie and those are my favorite days. I can tell she's played, had fun- comes home clean and a happy tired puppy.
I'm so glad I found you - to all the staff, thanks- you're what makes the difference. See you soon.
- HoneyPie and Becky Cohen
Hello - Very often the corporate office of any company receives complaints about their facilities. This time it's good news for Pet Paradise Resorts...I just have to brag on the folks at your Charlotte Facility.
My dog, Riley, absolutely loves going to Pet Paradise. He is a regular customer now and I have absolutely no qualms about leaving my most prized possession with Dina and the gang, knowing full well that he will be healthy, happy and loved while he's there. When I go to pick him up, everyone makes me feel welcome as well.
I like to think that my dog and I are special, but by watching the staff's interactions with other guests, I can say they treat every guest as special. There are people resorts that don't make you feel as if they are special, so to receive such a good feeling from a pet resort is truly nice. Many businesses could learn a lesson or two about customer service from your team.
Thank you for coming to Charlotte, and thanks to the staff for taking such good care of Riley and me! I'm trying to spread the word here locally to my friends. I guess every dog really does have his day!
Regards,
- Carol and Riley Rains
I would like to compliment the staff of your University Blvd.
Jacksonville facility. We just finished bringing our three dogs there
for day care every weekday for the past two weeks while having our home
remodeled.
After their initial reluctance, our dogs could not wait to
leave every morning and always seemed happy (but tired) at the end of
the day. The staff was invariably friendly and helpful, and it's
obvious they love the animals they care for.
- Cliff Gottberg
Hello,
We need to let you know how much we enjoy and value Pet Paradise here in Houston (IAH). Oscar, the family dachsador, enjoys his stays as best he can and we have seen him play (in the snow, if memory serves!) from as far away as the Big Island, HI, thanks to the webcam.
Everyone is so kind and helpful. Matt, in particular, is a gem. He knows us and is always super helpful.
We have told others about Pet Paradise and hopefully, they'll step up and experience it for themselves.
- Jeff and Molly (and Michael with Oscar pictured)
We just wanted to thank you for your service , our little girl went to day care for the first time, and it looks like she had a great time!
Her name is Emma Whiting and she is a German short haired pointer full of energy, but when she came home after playing all day at Pet Paradise Holly Hill, she was so tired that she had a hard time keeping her eyes open , Thank You again!!
- Harley & Ingrid Whiting
My dog had a wonderful experience at your New Orleans location!
Jada came home tired and happy, not pent up with frustration like she has come home from boarding before.
Well worth it to see her happy. Thanks!!
- Jan Miley Wientjes
Jake and Nilla had a great time this past week! Thank you for taking such good care of them. You have a great facility and the staff are energetic and caring.
Attached is a picture of Jake and Nilla and their cousins, Lola and Uma
Left to right:
Nilla, Uma (8 month old Bassett), Lola (age 4) and the handsome Jake.
- Butch and Sandi Garcia, Sanford Resort
I just wanted to thank the staff at Pet Paradise for taking such good care of my Welsh springer, Taran, while I was on my honeymoon a couple weeks ago.
I know he has a blast while he is there and I can rest easy knowing he is getting the attention and care that I want.
I wanted to share a couple photos of Taran as the ringbearer for our wedding.
Thank you again, we will be happy to board Taran at the Sanford location for any future vacations.
- Lindsey Hein, KPACTP
National Academy for Dogs LLC
I’ve been taking Grace (toy poodle) and Sophie (cat) to Pet Paradise in Tallahassee since they opened up and the staff deserves high accolades, kudos, job well done and Congrats from this very satisfied customer.
I had never utilized a pet care service of this type before and was a little skeptical at first. However, my concerns quickly diminished when I met the caring staff, competent workers, and customer service specialist at the Tallahassee location. The staff is always pleasant, extremely professional, polite and courteous to me and other customers. Even when I acted like the worried mama at first and called during the day when my “baby” Grace was there and I was worried that she wasn’t haven’t a good time or adjusting to the new environment; they entertained my calls, gave me soothing words, and even showed me pictures and videos of her pleasant days so I knew not to worry!
The Tallahassee Pet Paradise staff are amazing people that have my respect and gratitude for all their hard work and effort. They always make me smile, and better yet, they make my “babies” smile and help them have a great time! I will continue to use Pet Paradise for daycare and boarding needs for Grace and Sophie :0)
Thank you for bringing your services to Tallahassee and for hiring such wonderful people!
- Rebecca Gubitti, Grace and Sophie
Our dog, Patch Adams Herrington, stayed at the Pet Paradise on Pecan Park Road in Jacksonville, FL this past weekend. What a great experience! We had taken a tour of the facility a few weeks before and were impressed with the staff and the surroundings. I thought I'd be anxious when we dropped Patch off but the staff made the transfer painless. When we picked Patch up he was happy and relaxed, and again the staff was outstanding. Our previous boarding experience was not bad but it wasn't encouraging.
We left Pet Paradise with no qualms. Patch will definitely be visiting again.
- Mike and Karen Herrington
Just wanted to comment on how professional your staff is at Pet Paradise and they
were very helpful from the start when we first brought Foxy for her vacation
visit. As an abused dog since she was weeks old, its takes Foxy a long time to
warm up to anyone, practically other dogs and when we picked her up from her 4
night stay, she looked happy, well rested, (she actually ate!!) and was very
warm to the girls that brought her out. We are so happy that she feels
comfortable as it gives us a peace of mind when we are away. Thank you for your
great care and service that you show to our daughter! We will see you soon
J
- Amanda Scott
My husband and I have boarded our 85 pound baby (Gunny Stevens) in your Jacksonville Airport location since he was just a puppy over 3 years ago. We have recommended this location to all of our friends. We waited too late to make reservation one time and had to take him to the "competition". We could tell such a difference in his attitude when we picked him up from there. He was actually depressed.
When we pick him up at Pet Paradise, he is just bouncing off the walls with pleasure. He actually bounces off the walls when we drop him off too. He loves all of the staff there and they seem to genuinely love him.
Thank you for providing such a wonderful environment for our furry babies and us (our peace of mind).
- Ronda and Ed Stevens
Gentlemen:
My name is Susan Samuel and my pets name is April, a black & white cocker spaniel. April has been staying at your resort for 6 years, whenever my husband & I are away.
The service there has always been exceptional and April has always come home happy and carefree.
This time my husband and I went on vacation knowing that April had a horrible ear infection, which we had been treating for many weeks and truthfully was concerned about leaving her for a week with all the medications she had to have and ear drops which had to be put in 2x a day. Dr Hyatt had been concerned about her ears also, but we went on our vacation.
I picked her up today February 12th and then took her to the vet for her weekly visit and was told her wonderful her ears looked and how much better she was since the week before.
I was so happy and pleased.
I then called and talked to Danielle and thanked her and her staff for I knew they took a lot of time with April that week. I felt it necessary to let you know how valuable these employees were to the well being of April and I am sure the other dogs, since alot of our friends leave their pets at your Palm Coast location.
I thank you again for your facility and for your very valued employees and felt you should know about them.
- Susan Samuel
We love Pet Paradise, and so does our dog, Auz! When we drive up to the building, his tail starts wagging…he can’t wait to go inside. When we’re away, we don’t worry for a minute because we know that not only is he being well cared for, he’s having a great time with the Pet Paradise staff and the other happy, tail-wagging customers!
- DeAnn Collins and Roger Dockery
I just wanted to share how much we love Pet Paradise! My husband and I love it because you take great care of our German Shepherd, Jackson, who has several special needs. And of course our dogs love it because they get to play! Jackson loves the pool and Brunson loves all the attention he gets from your wonderful staff. We never have to worry when Jackson and Brunson are staying with you. Thanks!
- Sean, Heather, Jackson & Brunson
We LOVE Pet Paradise in New Orleans! Our baby, Prancer, gets so excited about going, we even have to spell out P-E-T-P-A-R-A-D-I-S-E when discussing reservations! Otherwise, she commences running to and from our front door, jumping, etc. When she returns from Pet Paradise, she is usually hoarse - we don't let her bark much at home, but the nice people at Pet Paradise let her have as much fun as she wants (like grandparents as opposed to parents!). Most importantly, Jessica is always on top of everything - we love her and her staff too!
THANKS FOR COMING TO NEW ORLEANS!!!
-
Cindy Manger
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